State Farm® Insurance Agent Karen Lima
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Angelino Aguirre
July 2, 2026
5
out of
5
rating by Angelino Aguirre
"Les recomiendo esta aseguranza es muy buena"
We responded:
"¡Gracias por la recomendación, Angelino! Me alegra saber que estás satisfecho con nuestro servicio. Estamos aquí para ayudarte con lo que necesites. ¡No dudes en contactarnos si necesitas algo más!"
ana cortes
July 1, 2026
5
out of
5
rating by ana cortes
"Very professional staff and setting. I got my public notary through them and it was painless and quick. Thank you to Walter Lima and all the staff at this location !!"
We responded:
"Ana, thank you for taking the time to leave us a review! I'm happy to hear that Walter and the rest of our team made your notary experience quick and easy. We appreciate your kind words and support. Let us know if we can help with anything else!"
Omar
June 25, 2026
5
out of
5
rating by Omar
"we were attended even when we were severely late and we were treated very welcomed!"
We responded:
"Omar, thank you for taking the time to leave us a review! I'm happy to hear that you felt welcomed and that we could assist you despite the delay. We're always here to help if anything comes up."
Guillermoj Espinosa
June 23, 2026
5
out of
5
rating by Guillermoj Espinosa
"Buen servicio y amabilidad con la gente me gusta x q tienen mucha sntecion alos clientes resuelben los preguntas q tiene uno gravias x ese gran servicio karen lima"
We responded:
"Hola Memito! Gracias por las 5 estrellas! Tu y tu linda familia han estado con State Farm por más de 15 años- y yo bien recuerdo cuando fui yo quien les empecé las pólizas hace tanto tiempo atrás. Es un honor y privilegio contar con la confianza y apoyo de toda la familia. Mil gracias por la lealtad, los aprecio mucho como clientes que se en amigos. Siempre estoy aquí para servirles! -Karen"
Dan Leblanc
June 18, 2026
5
out of
5
rating by Dan Leblanc
"Very wonderful"
We responded:
"Dan, thank you for the 5 stars! I'm happy to know you had a wonderful experience with us. Let us know if we can help with anything else!"
Jim Barry
June 11, 2026
5
out of
5
rating by Jim Barry
"Karen sold me the best coverage to meet my needs."
We responded:
"Thank you, Jim, for taking the time to leave us a review! I'm happy to hear that you found the coverage that fits your needs. We're here to make sure you have the right protection. Let us know if we can help with anything else!"
Aaron George
June 10, 2026
5
out of
5
rating by Aaron George
"Good coverage and excellent follow through."
We responded:
"Aaron, thank you for taking the time to leave us a review! I'm happy to hear that you're satisfied with the coverage and follow-through from our office. We're here to make sure you have the support you need. Feel free to reach out if you need anything else!"
Natalie
June 2, 2026
5
out of
5
rating by Natalie
"Working with Walter has been great. He is responsive, professional and always assists me with a positive attitude."
We responded:
"Natalie, thank you for taking the time to leave us a review! I'm happy to hear that Walter has been responsive and professional in assisting you. We appreciate your feedback and are glad to have you as part of our office family. Let us know if we can help with anything else!"
Robert Kalakosky
June 1, 2026
5
out of
5
rating by Robert Kalakosky
"What great staff! Ivy at the front is so sweet and friendly. Walter helped set up my auto insurance and was knowledgeable and listened to exactly what I needed. Thank you guys so much!!"
We responded:
"Thank you, Robert! I'm really happy to hear that Ivy and Walter made such a positive impression. It's great to know that Walter was able to assist you with your insurance needs and that Ivy's friendliness stood out. We appreciate your kind words and support. Feel free to reach out if you need anything else!"
Charlie Vaughan
May 30, 2026
5
out of
5
rating by Charlie Vaughan
"I would first like to say THANKS to WALTER!!! We weren’t sure if we were gonna purchase new car from Carson City Toyota, Walter gave us the quote of insurance and was so very helpful. Through multiple calls to him he helped my family through an asap situation and came through FAST!!!! Walter you are the man buddy, thankyou so very much!!!"
We responded:
"Charlie, thank you for taking the time to leave us a review! I'm really happy to hear that Walter was able to assist you and your family so effectively. It's great to know he could provide the support you needed during your purchase. We're always here to help if anything else comes up!"
Haley Grable
May 29, 2026
5
out of
5
rating by Haley Grable
"Very helpful and friendly people here!"
We responded:
"Haley, thank you for taking the time to leave us a review! I'm happy to hear you found our team helpful and friendly. We strive to make every visit a positive experience. Let us know if we can help with anything else!"
Rubi Rodriguez
May 14, 2026
5
out of
5
rating by Rubi Rodriguez
"Walter helped me find a great insurance quote for my cars. He was very knowledgeable, patient, and professional throughout the process."
We responded:
"Thank you, Rubi! I'm happy to hear that Walter was able to assist you with finding a great insurance quote. His knowledge and professionalism are truly valued in our office. If you have any more questions or need further assistance, feel free to reach out!"
Jose Lopez
April 17, 2026
5
out of
5
rating by Jose Lopez
"Karen’s office is top-notch on all fronts professionalism and knowledge. Any interactions with her or her team showcases they have my best interests in mind.
Thank you for everything!"
We responded:
"Thank you SO MUCH for your kind words, Jose! It’s an honor to serve you, and I thank you for your loyalty and trust in me and my team for all these years. We look forward to serving you and your lovely family for more years to come! Thank you for choosing me to be your Agent. -Karen Lima "
Paulina Delgado
April 17, 2026
5
out of
5
rating by Paulina Delgado
"Amazing office, Jose was very helpful !"
We responded:
"Thank you for the 5 stars, Miss Paulina! Jose really is so helpful and I’m proud to hear he took good care of you. We are always here for you! Thank you for your trust and loyalty, we appreciate you! -Karen Lima "
Aaron
April 17, 2026
5
out of
5
rating by Aaron
"Jose C. provided excellent customer service throughout the insurance setup process. He was knowledgeable, patient, and took the time to clearly explain all coverage options, ensuring everything was tailored to my needs. His responsiveness and attention to detail made the entire experience smooth and stress-free"
We responded:
"Thank you Aaron! We appreciate your kind words. Jose has been a licensed agent on my team going on 3 years now, and he is such an asset to my agency. I’m so proud that he took such good care of you, and created the best personalized plan for you. I thank you for your business, and for your loyalty. We look forward to serving you for years to come. -Karen Lima "
That Savage Animator
April 13, 2026
4
out of
5
rating by That Savage Animator
"Staff is very nice and polite whenever we visit and do their best to be helpful to us. (I swear I'm not a bot.)"
We responded:
"Thank you for sharing your experience! I'm glad to hear that our team has been helpful and polite during your visits. We always aim to provide the best service possible. If there's anything more we can do for you, feel free to let us know!"
Carol Nelson
March 30, 2026
5
out of
5
rating by Carol Nelson
"Great experience, wonderful welcoming the office was immaculate. No wait give an A+ to the good workers"
We responded:
"Thank you, Carol, for your fantastic feedback! I'm happy to know you had a great experience and appreciated our welcoming atmosphere. Our team works hard to ensure everything runs smoothly, and your kind words mean a lot to us. If there's anything else we can assist you with, feel free to reach out!"
Rafael Lopez
March 26, 2026
5
out of
5
rating by Rafael Lopez
"Very satisfied, thanks Karen"
We responded:
"Thank you, Rafael! I'm happy to know you're very satisfied with the service. If you need anything else, feel free to reach out. Thanks for choosing us!"
Matteo Ortega
March 11, 2026
5
out of
5
rating by Matteo Ortega
"Recomendable"
We responded:
"Thank you, Matteo! I'm happy to know you find our services recommendable. If you ever have questions or need assistance, feel free to reach out. We’re here to help!"
adolfin hernaandez
March 6, 2026
5
out of
5
rating by adolfin hernaandez
"Muy amables👍"
We responded:
"¡Gracias, Adolfin! Me alegra saber que encontraste nuestro servicio amable. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Lety Caros
February 27, 2026
5
out of
5
rating by Lety Caros
"Excelente servicio"
We responded:
"¡Gracias, Lety! Me alegra saber que estás satisfecha con nuestro servicio. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por elegirnos!"
Gabriela Veloz lanuza
February 27, 2026
5
out of
5
rating by Gabriela Veloz lanuza
"Excelente servicio"
We responded:
"¡Gracias, Gabriela! Me alegra saber que estás satisfecha con nuestro servicio. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por elegirnos!"
G Hill
February 4, 2026
5
out of
5
rating by G Hill
"Very friendly, Appt was right on time, Saved me a lot for car and renters insurance"
We responded:
"Thank you, G Hill! I'm happy to hear that you found our service friendly and punctual. It's great that we could help you save on your insurance. If you have any more questions or need further assistance, feel free to reach out anytime!"
Gina Oladi
January 31, 2026
5
out of
5
rating by Gina Oladi
"I was looking to change Insurance companies and had called several Companies for quotes. When I called Karen Lima's Insurance office with State Farm for a quote. The person at the front desk was very professional and kind. After asking a few questions she transferred my call to an agent and I was given a quote right away. Normally, I would give my information and would have to wait for the Agent to call me back. It was different at this office and their prompt response was impressive and very appreciated. My husband comes home later than usual from work; The Agent was professional and even called us at home after work hours so he could answer my husband's questions. This office did everything right to earn our trust and business for two cars and home insurance."
We responded:
"Thank you, Gina, for sharing your experience! I'm glad to hear that our team provided you with prompt and professional service. It's wonderful that we could accommodate your schedule and assist both you and your husband with your insurance needs. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
Heather Kinnear
October 19, 2025
5
out of
5
rating by Heather Kinnear
"Caroline is knowledgeable, enthusiastic and genuine. She definitely instills confidence in making the switch to State Farm"
We responded:
"Thank you for your review, Heather! I'm happy to hear that Caroline made such a positive impression with her knowledge and enthusiasm. We're grateful to have her on our team, and it's wonderful to know she helped you feel confident in choosing State Farm. Let us know if there's anything else we can assist you with!"